The products sold on the casa.cy online store are backed by Casa Fabrics’ quality guarantee. If for any reason you are not satisfied with the products you received, we offer you the option to return them within 14 days of the date of delivery.

Returns are accepted provided the products are in the same condition as when they were received. Returns are not accepted for products that have been unpacked, used, or altered.

Returns are not accepted for orders of products customized to specific dimensions (curtains, upholstery fabrics, shading systems).

Return shipping costs are the customer’s responsibility and depend on the package’s weight.

If you wish to return an item to our physical store, this is possible exclusively at our store located at 2 Parnithos Street, 2102 Aglantzia – Nicosia.

In the event of an error on our part or a defective product, shipping costs are covered by the company.